Virtual Assistance
Your operations team, off-site. Available when you need them.
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Overview
The most expensive resource in any business is leadership time spent on tasks that do not require leadership judgment. MMBH Virtual Assistants integrate into your workflows and absorb the scheduling, correspondence, research, and operational coordination that would otherwise consume hours of your week.
Our virtual assistants are not freelancers sourced from a marketplace. They are MMBH employees, trained to our quality and communication standards, assigned to your account as a dedicated resource. You work with the same professional throughout the engagement — someone who understands your business, your preferences, and your priorities.
Engagements are structured around your actual workload rather than fixed task lists. Your VA adapts to what each week requires — whether that is heavy calendar management one month and research projects the next. You are billed for time used, not packages that do not match your pattern.
What You Receive
Dedicated VA Assignment
One named MMBH professional assigned to your account — not a rotating pool. You have a direct contact with full context of your business and preferences.
Weekly Activity Reports
Structured summaries of tasks completed, time allocation, and pending items delivered at your preferred cadence — weekly or monthly.
System & Tool Access Management
Your VA operates within your existing tools: Google Workspace, Microsoft 365, Slack, HubSpot, Notion, or any platform you use, without requiring additional setup.
Flexible Engagement Scaling
Start with a part-time arrangement and scale to full-time as your workload grows. Engagements can be paused, adjusted, or expanded with two weeks notice.
Full Capabilities
- Calendar management and meeting scheduling across time zones
- Email triage, drafting, and inbox management
- Travel arrangements and itinerary coordination
- CRM data entry, pipeline updates, and contact management
- Research reports, competitive summaries, and briefing documents
- Vendor coordination and supplier communication
- Presentation creation and formatting (PowerPoint, Google Slides)
- Expense reporting and reimbursement processing
- Social media scheduling and content calendar management
- Internal document organization and process documentation
Our Process
Industry Applications
Law Firms
Partner-level calendar management, client communication triage, court date scheduling, and preparation of meeting materials, freeing attorneys to bill more time to clients.
Construction
Subcontractor correspondence management, RFI tracking follow-ups, permit application coordination, and project meeting scheduling across multiple active sites.
Recruiting
Candidate outreach scheduling, interview coordination across multiple time zones, job board posting management, and recruiter CRM data entry and maintenance.
Financial Services
Client meeting preparation, regulatory filing calendar tracking, report formatting, and internal document management for RIAs and advisory practices.
C-Suite Executive Support
Full executive assistant function for founders and C-level leaders: inbox management, board preparation support, travel planning, and stakeholder communication.
Professional Services
Business development research, proposal formatting, client onboarding coordination, and operations administration for consulting, accounting, and advisory firms.
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